Cookie Policy

This Cookie Policy has been prepared by Fil Ofis Mobilyaları Ticaret Limited Şirketi ("Company", "we"), acting as the data controller of the website at https://filofis.com/, in order to inform you about the cookies and similar technologies used on our site. Our site is a catalogue and quotation platform showcasing office furniture products. No online sales or payments are processed on our site; therefore, no cookies relating to payment, shopping cart, or card information are used.

This policy has been prepared in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK") and the guidelines on Cookie Practices published by the Personal Data Protection Authority (KVKK), and is supplementary to our KVKK Disclosure Notice and Privacy Policy. We recommend that you also review those documents for more comprehensive information about the personal data processed through cookies.

What Is a Cookie?

Cookies are small text files stored on your device (computer, phone, or tablet) via your browser when you visit a website. Cookies are used to ensure the site operates correctly and securely, to remember your preferences, and — to the extent you have given your consent — to measure visit statistics and evaluate advertising performance.

Cookies only store textual information on your device; they cannot harm your device, access your files, or carry viruses. In addition to cookies, similar technologies such as web beacons, pixel tags, and local/session storage may also be used; the term "cookie" in this policy covers those technologies as well.

Who Places Cookies?

Our site may use cookies placed directly by us (first-party) as well as cookies placed by service providers we work with (third-party):

• First-party cookies: Cookies placed directly by Fil Ofis Mobilyaları Ticaret Limited Şirketi for the operation of the site, security, and remembering your preferences.
• Third-party cookies: Cookies placed by service providers we use (Google, Meta Platforms, TikTok, Resend) for the purpose of delivering their own services, security, analytics, and advertising measurement. These cookies are subject to the respective providers' own privacy and cookie policies.

Cookie Types — by Duration

• Session cookies: Temporary cookies that are automatically deleted when you close your browser. They are generally used to ensure the site functions correctly during a single visit.
• Persistent cookies: Cookies that remain on your device until a set expiry date or until you delete them. They are used for purposes such as remembering your preferences on subsequent visits and for statistical measurement.

Cookie Types — by Party

• First-party cookies: Cookies placed directly by the domain you are visiting (https://filofis.com/).
• Third-party cookies: Cookies placed by other domains (such as Google, Meta, and TikTok) that provide embedded content or services on our site.

Cookie Categories — by Purpose

Cookies are classified into the following categories according to their purpose. All cookies other than strictly necessary cookies are OFF by default and are activated only with your explicit consent (opt-in):

• Strictly necessary cookies: Cookies that are indispensable for delivering the site's core functions, ensuring security, managing sessions, and remembering your cookie preferences. Because these cookies are essential to the provision of the service, they are NOT SUBJECT TO EXPLICIT CONSENT under the exceptions provided in Article 5(2) of the KVKK — however, we still inform you about them through this policy. Disabling these cookies may prevent certain sections of the site from working.
• Functional / preference cookies: Cookies that personalise your experience by remembering choices such as language, display settings, or your cookie consent preference.
• Performance / analytical cookies: Used to understand how visitors use the site, to collect visit statistics, and to improve the site. They operate ONLY WITH YOUR EXPLICIT CONSENT.
• Advertising / marketing / targeting cookies: Used to measure advertising conversions, for remarketing, and to display advertisements relevant to your interests. They operate ONLY WITH YOUR EXPLICIT CONSENT.

What Do We Use Cookies For?

• Ensuring the site operates securely and correctly, managing sessions, and protecting against bot/spam attacks (strictly necessary)
• Remembering your cookie consent preferences and site settings (strictly necessary / functional)
• Measuring visit statistics and improving site performance (analytical — only with your consent)
• Measuring the performance/conversions of advertising campaigns and conducting remarketing activities (marketing — only with your consent)

Cookies Used on Our Site

The table below lists the main cookies that may be used on our site and their characteristics. The retention periods shown are approximate values based on the default settings of the respective providers and may change with provider updates.

Third-Party Cookies and Cross-Border Data Transfers

The servers of the analytics and marketing cookie providers used on our site (Google, Meta Platforms, TikTok) and of our email delivery provider (Resend) are largely located outside Turkey. The operation of these cookies may result in the transfer of personal data collected through cookies (such as IP addresses, device/browser information, and online identifiers) to countries outside Turkey.

Cross-border transfers made via cookies are carried out in accordance with the graduated framework set out in Article 9 of the KVKK as amended by Law No. 7499: first, to countries for which the Personal Data Protection Board has issued an adequacy decision; where no adequacy decision exists, subject to appropriate safeguards listed in the Law (such as standard contractual clauses, binding corporate rules, or undertakings); and where neither exists, only where the exceptional circumstances provided for in the Law are present (including explicit consent).

The legal basis relied upon for the transfer varies depending on the type of cookie:

• With regard to analytical and marketing cookies (Google Analytics/Ads/AdSense, Meta Pixel + Conversions API, TikTok Pixel): These cookies operate only with YOUR EXPLICIT CONSENT, and the related cross-border transfers are also based on YOUR EXPLICIT CONSENT; in addition, the appropriate safeguards within the graduated framework of Article 9 of the KVKK described above are observed. These transfers do not take place unless you consent to those cookies.

You can find detailed information about the privacy and cookie practices of third-party providers through their official policies:

• Google (Analytics, Ads, AdSense, Consent Mode v2): policies.google.com/technologies/cookies
• Meta Platforms (Facebook/Instagram Pixel + Conversions API): facebook.com/policies/cookies
• TikTok (Pixel): tiktok.com/legal/page/global/cookie-policy
• Resend (email delivery): resend.com/legal/privacy-policy

Explicit Consent and Managing Cookie Preferences

Our site uses a cookie consent banner compatible with Google Consent Mode v2. Upon your first visit to the site, analytical and marketing cookies are OFF by default and are not activated unless you give your explicit consent (opt-in). Explicit consent is obtained solely through your active choice — not through pre-ticked boxes or default settings.

You may change your cookie preferences at any time through our cookie preference panel, update your consent on a category-by-category basis, or WITHDRAW it entirely. When you withdraw your consent, the relevant cookies will no longer be activated; however, processing carried out on the basis of your consent prior to its withdrawal remains legally valid. Strictly necessary cookies are not subject to consent because they are required for the provision of the service, and cannot be disabled through the panel.

Managing Cookies via Your Browser

In addition to our cookie preference panel, you can also view, block, or delete cookies through your browser settings. Most browsers include a privacy/security section that allows you to manage cookies. The official help pages of common browsers are listed below:

• Google Chrome: support.google.com/chrome/answer/95647
• Mozilla Firefox: support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
• Apple Safari: support.apple.com/en-gb/guide/safari/sfri11471
• Microsoft Edge: support.microsoft.com/en-us (Edge cookie settings)
• Opera: help.opera.com/en/latest/web-preferences

If you do not consent to non-essential cookies or withdraw your consent, the core functions of the site will not be affected and you can continue to use the site. However, if you block all cookies (including strictly necessary cookies) through your browser settings, certain functions such as session management and security may not work correctly.

Your Rights and Contact

Under Article 11 of the KVKK, you have the right to: learn whether your personal data are being processed; if so, request information about such processing; learn the purpose of the processing and whether data are used in accordance with that purpose; know the third parties to whom personal data have been transferred domestically or abroad; request the correction of incomplete or inaccurate data; request the deletion or destruction of personal data; request that correction, deletion, or destruction operations be notified to the third parties to whom data have been transferred; object to a result that arises to your detriment through the automated analysis of processed data; and request compensation for damages suffered due to unlawful processing of personal data.

You may submit your requests and enquiries regarding cookies and the processing of your personal data to [email protected].

Data controller: Fil Ofis Mobilyaları Ticaret Limited Şirketi · Address: Tatlısu Mah. Arif Ay Sk. No: 9-13BA Ümraniye/İstanbul · Phone: +90 (216) 420 40 30 · E-mail: [email protected]

Updates

This Cookie Policy may be updated in line with changes in legislation, the technologies used, or changes to service providers. The current version will always be published at https://filofis.com/ and will enter into force on the date of publication. We recommend that you review this policy regularly.

Controlling Language

This English translation is provided for information purposes only. In the event of any discrepancy or dispute, the Turkish version published on https://filofis.com/ shall prevail.